FAQ
Home Cleaning FAQ
Answers to the questions we hear most often. Click a question to open the answer.
What services do you offer?+
We provide a full range of cleaning services, including regular and deep cleaning, move-in/move-out cleaning, post-construction cleaning, and additional services such as grocery shopping and meal preparation.
How do you determine the price for cleaning services?+
Our prices are usually fixed, but for the first cleaning, we offer an hourly rate to assess the scope of work. Based on this, we can provide a fixed price per week, month, or per service.
Do you bring your own cleaning supplies and equipment?+
Yes, we provide all necessary cleaning supplies and equipment. However, if you have specific preferences for cleaning products, we can use yours.
Are your cleaners insured and background-checked?+
Yes, all our cleaners go through background checks and are fully insured to ensure the safety of your home.
What happens if I’m not satisfied with the cleaning?+
Customer satisfaction is our priority. If you are not happy with the service, please let us know within 24 hours, and we will address the issue promptly.
How often can I schedule cleaning?+
You can schedule cleaning as often as you like—daily, weekly, bi-weekly, or monthly. We also offer one-time cleaning services.
See Our Work
Curious what a higher standard of clean looks like?
Take a look at our Spotless Results